Cancellation & Refund Policies

Drop In Classes and Series

If you have registered for a series and cannot attend live, you will receive the recording to practice at a time of your choosing. You may reschedule your class reservation anytime by emailing Cat. All payments are non-refundable and must be used within a year of purchase.

Private Yoga Sessions

You may reschedule up until 24 hours before class for a full credit. Any changes within 24 hours of our scheduled session are subject to a cancellation fee of $25. All payments are non-refundable and must be used within a year of purchase.

AromaTouch & Reiki Sessions

You may reschedule up until 24 hours before our session for a full credit. Any changes within 24 hours of our scheduled session are subject to a cancellation fee of $25. All payments are non-refundable and must be used within a year of purchase.

Workshops & Trainings

All payments are non-refundable, though you may be eligible to receive a credit towards a future event. Policies may vary depending on the specific event.

Retreats

If the retreat does not go ahead due to Unroll the Mat or the retreat centre, you will receive a full refund. The deposit is always non-refundable. Cancellation requests may be considered if the retreat is already full and another participant can fill the spot. Policies will vary depending on the specific event.

COVID-19/Health Policy

Unroll the Mat teachers, staff and volunteers will:

  • Follow guidelines, as mandated by local health authorities

  • Wash their hands thoroughly with soap or hand sanitizer before class

  • Do a health screening prior to any in-person classes or events to ensure they are not experiencing any Covid-19 symptoms or other signs of illness

Privacy Policy

Privacy is of utmost importance and we are committed to protecting your privacy and information. Unroll the Mat does not distribute or sell your information. The information you provide us with including your name, address, email address and credit card information is used to process your order, answer questions, obtain feedback and send you information about upcoming events. Any health information you choose to share will be kept strictly confidential.

Changes to Policies

Unroll the Mat reserves the right to change, modify, add or remove portions of any policies at any time without prior notice. Such changes will be effective immediately upon posting information unless otherwise indicated.