The Fine Print
Frost & Flow Retreat Agreement
By purchasing and attending this retreat, you agree to the following terms and conditions of this Contract (“Terms and Conditions”) for Frost & Flow Women’s Retreat, December 6-8 2024, and pricing that you select on Our Webpage (the “Yoga Retreat”).
1. Yoga Retreat Participation
To attend this Yoga Retreat, you must:
• Be paid in full by the date noted (November 25, 2024) according to your selected payment tier and accept all other Terms and Conditions in this Contract,
• Inform us of any injuries or allergies that may affect your experience,
• Agree to limit/be mindful of alcohol consumption and avoid illegal substances during the retreat.
2. Rates and Balance Due Dates
Your non-refundable, non-transferable deposit of CAD300 pays towards the full rate of the Yoga Retreat.
You must pay in full or make your Deposit and agree to pay your balance of the Yoga Retreat price on or before the “Final Payment Due Date”, November 25, 2024. If you are paying after the Final Balance Due Date your payment must be in one full charge rather than a separate Deposit and Balance payment charge.
3. Travel and Health Insurance
We do not offer or include trip or health insurance in any Yoga Retreat purchase but highly recommend that you obtain trip and health insurance for the Yoga Retreat because you will be 100% responsible for any loss, penalties, fees, or other financial consequences relating to trip or travel cancellation or interruption, theft or loss of belongings, and all health coverage abroad. We do not offer refunds for trip, travel or medical issues that arise before or during a Yoga Retreat.
We recommend that you purchase your own travel insurance policy for the full duration of the Yoga Retreat, all corresponding travel expenses, and medical care abroad, including illness, injury, death, loss of baggage or personal items, and cancellation or curtailment. If you cancel due to unforeseen illness or personal emergency before the Yoga Retreat (including COVID 19, pregnancy, surgery or injury whether personal or of a family member), miss part of the Yoga Retreat due to travel delays, lose luggage or have delayed luggage, or require medical care abroad, your personal travel insurance policy can usually cover this. but we cannot offer refunds for any of these reasons.
4. Guest Cancellation Policy
If you wish to cancel your Yoga Retreat, you must notify us by email. All payments up to and including that date are non-refundable and non-transferrable.
We reserve the right to recover from you any amount due after Deposit, which you have not paid to us by the Final Payment Due Date.
There are no refunds or discounts given for arriving late or departing early or for guests who choose not to partake in meals, yoga classes, or excursions.
5. Cancellation, Postponement, or Changes of Yoga Retreat
We reserve the right to cancel any Yoga Retreat prior to departure in the event of under-enrollment. Should a Yoga Retreat be canceled due to low enrollment we will fully refund any and all payments you have made to us for the Yoga Retreat. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expense or damage (either direct, indirect or consequential) or for any loss of time or inconvenience that may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport, airfare and airline taxes).
For all Yoga Retreats, if a force majeure event (e.g. pandemic, natural disaster, travel restriction, strike, trade dispute, fire, breakdown, government or political action, acts of war or terrorism, acts of omissions of a third party or for any other reason whatsoever outside of our reasonable control) causes a Yoga Retreat to be cancelled, we will have no liability whatsoever to you and may, at our option, by written notice to you, either cancel or postpone the Yoga Retreat. In this case, we will not refund payments when they are due to causes beyond our control but will strive to offer a rescheduled Yoga Retreat date when possible. If the rescheduled Yoga Retreat date does not work for you, then you must seek reimbursement through your own travel insurance policy. For this reason, Travel Insurance to protect your Yoga Retreat investment is strongly encouraged.
We also reserve the right to make changes to any aspect of the Yoga Retreat if, in our absolute discretion, it is necessary to do so due to conditions that are likely to be hazardous or dangerous to the best interest of our Yoga Retreat group’s safety or due to any other adverse or threatening conditions or if an act or omission of a third party prevents any aspect of the Yoga Retreat from being undertaken in accordance with the booking or for any other reason that we consider necessary.
If the yoga teacher listed on Our Webpage for the Yoga Retreat is unable to lead the trip for any reason, we will enlist another similarly qualified and experienced yoga teacher to lead the Yoga Retreat. In the event of any change, modification, cancellation, postponement or delay under this condition, you acknowledge that you will have no right of refund of the Yoga Retreat price (whether in whole or in part) and no right to claim compensation for any injury, loss or damage or other additional expenses incurred by virtue of the change, modification, cancellation postponement or delay.
6. Passports, Visas, and Flights
It is your responsibility to obtain all required travel documents, including but not limited to Passports, Driver's Licenses, and Visas associated with your destination(s). For many countries, passports must be valid for at least 6 months beyond the duration of your visit. You are also responsible for booking flights and transportation to/from the Yoga Retreat. We are not responsible and will provide no refund if your transportation is delayed/canceled, or if you are refused entry into the country because of incorrect travel documents.
7. Roommate Requests
If you provide the name of a requested roommate at registration, and they agree, we will accommodate this preference. If you are traveling alone, we will strive to room you with another guest who we think will be a good match. These requests will be accommodated on a first come first serve basis and cannot always be guaranteed. If we are unable to match you with another traveler, you may need to upgrade to a private room at a 50% reduction of the cost increase for the price of a Single Room, thus securing a Single Room at a price point halfway between a single and a double room.
8. Activities
Our Webpage will list what activities are included in the price of your Yoga Retreat. We are not responsible or liable for the consequences of any optional or extra activities, assistance, excursions or treatments that you purchase from a third party and that are not included in the Yoga Retreat price. Furthermore, all outdoor included activities are subject to weather conditions.
9. Photography/Videography
We will be taking photographs and videos of the Yoga Retreat for marketing and promotional purposes. You consent to us taking those photographs and videos and grant us the royalty-free right to use them for those purposes. If you would like to be excluded from photography/videography during the Yoga Retreat, please let us know ahead of time and we will do our best to accommodate you.
You are also encouraged to take photographs and videos of the Yoga Retreat, and we would really appreciate you tagging us in anything that you share on social media.
10. Travel Safety and Immunizations
You assume full responsibility for researching the safety and security of countries that we will visit, and are responsible for following any necessary protocols of those countries.
You are advised to visit your physician to know what vaccines are recommended for the countries that we will visit. It is your responsibility to obtain any required Immunization Records.
11. Misconduct and Retreat Timeline
For the benefit of everyone, we reserve the right to accept or refuse any participant at any time without liability. In the event that we determine, in our sole and exclusive discretion, that you are disruptive to the Yoga Retreat, we may expel you from the Yoga Retreat, without any obligation to pay a refund or any other amount whatsoever. Moreover, we have no responsibility or liability to you if you arrive late, leave the Yoga Retreat prior to its conclusion or for any activity that you undertake, which is not included on the Yoga Retreat itinerary.
12. Fitness and Health
You acknowledge that you are medically, physically, emotionally and in all respects fit and able to participate in this Yoga Retreat. By booking this Yoga Retreat, you are confirming that you are able to care for yourself during the trip, which may include abstaining from any activities that are beyond your capacity. You are also confirming that you do not have any medical conditions that could cause risk for yourself or others during the trip.
You agree that you will be fully and financially responsible for your own physical condition and well-being during the Yoga Retreat, and will follow the safety precautions and instructions that we prescribe. However, you have the ultimate responsibility for your choices and realize that we are not licensed medical providers, and that you must consult your doctor.
We will offer variations throughout the yoga classes, and it is your responsibility to listen to your body, modify, and rest as needed. You will not hold us responsible for any pain, injuries or discomfort you experience during or after the Yoga Retreat.
13. Assumption of Risk
Although we are dedicated to your safety on every trip, you must take responsibility for your own safety and assume the risks and hazards inherent with travel and physical activities at the Yoga Retreat. These risks and hazards may include, without limitation, delays, injury, illness, death, loss of or damage to your property, exposure to food allergens, and may be caused by force majeure events, the negligence of other persons (including third party operators), and the intentional misconduct of other persons. Certain locations are remote and require additional travel time away from city centers and towns. As such, medical attention may not always be readily available, or may be of different quality compared to your home country. Also, you may be visiting places where the political, cultural, and geographical environment is different from where you live, and in some cases, these differences may present increased risks and/or challenges. We use reasonably available information from the Canadian government, applicable foreign governments, and reports from our local contacts in planning each Retreat itinerary, and assessing the viability of each Retreat itinerary as the start date approaches. However, it is your responsibility to acquaint yourself with all available and relevant travel information for your destination and the nature of your itinerary. You acknowledge and agree that your decision to travel is made after having considered this information, and you expressly assume the personal risks involved with such travel and related activities.
14. Indemnification and Hold Harmless
In consideration of us accepting your reservation to participate in the Yoga Retreat and your recognition and assumption of risks associated with the Yoga Retreat, to the maximum extent permitted by law, you accept financial responsibility for accidental injury and hereby release, waive, discharge, and agree to indemnify, defend and hold harmless Unroll the Mat and Cat Doyle and anyone acting on their behalf, including its principals, managers, employees, agents, and other representatives (called “Indemnified Parties”) from any and all claims, damages, actions or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, lost earnings, consequential, exemplary, direct, indirect or punitive damages and any attorneys’ fees and costs incurred defending against these claims or enforcing this Contract that may arise out of or occur during your travel and/or staying over, in connection with the trip, the Yoga Retreat, or any activities conducted in conjunction therewith, including yoga practices, massages and spa treatments or healing sessions, exposure to allergens, and guided tours and excursions with third party outfitters, unless caused by the gross negligence or willful misconduct of the Indemnified Parties.
IT IS MANDATORY THAT YOU FIRST ACCEPT ALL OF THE FOREGOING TERMS AND CONDITIONS BEFORE PARTICIPATING IN A YOGA RETREAT WITH UNROLL THE MAT AND CAT DOYLE. BY PLACING YOUR ORDER, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS RETREAT CONTRACT.